KANON Co.,Ltd. (hereinafter collectively our company) handle customer information including personal information (name, address, birth date etc that can identify individuals) on this web site as follows.
- Information to be acquired and gathering method
In this privacy policy, the customer information is information to identify the customers, a behavior history on the communication service, other information generated or accumulated on the customer's personal computer, mobile phone terminal, what our company collect based on this privacy policy Means.
The customer information that we may acquire and collect in this privacy policy is the name, gender, date of birth, e-mail address, password, customer image, payment information, telephone number, postal code, address, other information necessary for service provision.
When customers use this service, if customers allow cooperation with external services such as SNS (Instagram, LINE etc.,), google, PayPal, etc., our company, our company collect below information from the external service based on the contents agreed to by customers at the time of the permission.
・User ID used by the customer in the external service.
・Other information that the customer has allowed the partner to disclose due to the
privacy setting of the relevant external service.
Our company may collect information on the access to this service and utilization.
・Log information
・Cookie and Anonymous ID
- The purpose of information usage
Our company use personal information included in the acquired user information for the following purposes.
・To use services smoothly.
・To correspond to inquiry.
・To confirm the identification of the inquiry.
・To communicate important inquiry concerning this service.
・To respond to acts in violation of our company's terms and private policy regarding this
Service.
・To create statistical data on the use of this service.
・For the purpose accompanying the above purpose of use.
- Provision of information
We will not provide customer information to third parties unless:
・The person himself / herself agreed in advance.
・Based on Japanese law
・Customer violates the terms of service and if there is sufficient basis to judge that
personal information must be disclosed in order to protect our rights, property, services
etc.
・In cases where it is necessary for the protection of human life, body, property, and in
case it is difficult to obtain consent of the person himself / herself.
・In cases where it is particularly necessary for improving public health or healthy
development of children and it is difficult to obtain consent of the person himself / herself.
・In cases where it is necessary for a national agency or a local public entity or a person
entrusted therewith to cooperate in carrying out the affairs prescribed by laws and regulations and in case where there is a possibility that obstacles to the execution of the affairs may be hindered by obtaining the consent of the principal.
・When we succeed to business including merger, corporate division, business transfer
or other reasons including provision of personal information.
- Information escrow
Our company may escrow all or part of the personal information acquired from customers to outsourcing partners to the extent necessary for achieving the purpose of use.
- Sharing information
In providing this service, in cases where a business partner who conducts business in cooperation with our company is necessary, we may share customer's personal information with the business partner.
- Customer’s rights
- In the case where the customer requests our company to disclose personal information that can not be confirmed on this service, in accordance with the procedures separately defined by our company, the customer can request information disclosure except in the following cases.
・If it is disclosed, there is a risk of harming the life, body, property or other rights of
the person or the third party.
・When there is a remarkable obstacle to proper implementation of our business by
Disclosing.
・If the disclosure is in violation of laws and regulations.
・When it is not possible to confirm whether the disclosure request is made by the
Principal.
- As a result of disclosure, if the customer determines that the content of personal information owned by our company is not fact, according to separately defined procedures, customers can request correction, addition, deletion of personal information. In that case we will conduct a survey without delay within the range necessary for achieving the purpose of use, and based on the result, we correct, add, and delete the personal information. In the case of requesting disclosure of personal information which can not be confirmed on the service site, the disclosure fee may be collected according to the procedures separately set by our company.
- Providing personal information from our customers to our company is optional, but when necessary information can not be provided, you may not be able to use part of this service.
- Revision of this private policy
This Private Policy may be revised. we will announce the revised contents in an easy-to-understand way for important changes.
- Contact us
If you have any questions about this Privacy Policy, for questions, complaints, consultations, etc. on handling customer information in this service, please contact Kanon's e-mail address. info@resocon.net
Created on 1st June 2018
KANON co., ltd.